Brand Overview
Lucky Twice is an online casino that has been gaining popularity among gamblers worldwide since its establishment in 2017. The brand operates under a remote gaming license issued by the Government of Curacao, which enables it to offer a diverse range of games from renowned software providers. Lucky Twice’s website and Lucky Twice mobile app cater to players seeking entertainment and potential winnings on desktops or mobile devices.
Registration Process
To access the online casino platform, one must create an account through their website (www.luckytwice.com) or by downloading the dedicated mobile application. The registration process is relatively straightforward:
- Click on the ‘Sign Up’ button located at the top right corner of the homepage.
- Provide your first and last name, email address, country of residence, date of birth, phone number, password, and preferred currency.
- Choose whether you are a new player (new user) or an existing player with another account (existing user).
- Confirm your email address by following the link sent to your inbox.
Account Features
After verification of your account through email confirmation, you can access various features:
- Secure Login : Use your registered username and password.
- Forgot Password Recovery : Reset your credentials via a link sent to your email or phone number.
- Profile Management : Edit personal details such as name, date of birth, country, language preference, time zone, account balance, and security settings.
Bonuses
As an incentive for new players to register and deposit funds into their accounts:
- A 100% matching bonus up to €500 is credited immediately upon the first minimum deposit.
- Subsequent deposits may qualify you for free spins or match bonuses depending on the specific game chosen and its bonus terms.
Payments and Withdrawals
The following payment methods are accepted by Lucky Twice:
- Credit/Debit Cards : Visa, Mastercard
- E-Wallets : Neteller, Skrill, WebMoney, EcoPayz
- Prepaid Credit Card
- **Bank Transfer (Wire) Withdrawal times vary depending on the chosen payment method:
- E-wallets and prepaid card withdrawals process instantly.
- Bank transfers may take up to five business days for processing.
Game Categories
Lucky Twice offers a vast selection of games, categorized into:
- Casino Slots : Classic fruit slots (e.g., Book of Aztec Deluxe) and progressive jackpots.
- Table Games : Roulette (European, French), Baccarat, Blackjack
- Jackpot Slots
- Scratch Cards : Instant win games with various themes.
Software Providers
Games on Lucky Twice’s platform are developed by leading software providers:
- Microgaming
- NetEnt
- NextGen Gaming
The presence of top-tier developers ensures high-quality and engaging gameplay, along with frequent new releases to keep players interested.
Mobile Version
Players can access the casino directly via their web browsers or download a dedicated mobile app from either Apple App Store for iOS devices or Google Play Store for Android users:
- Mobile Web: Visit www.luckytwice.com and use any supported browser to play.
- Mobile Apps (iOS/Android): Download the app directly via App Stores.
Security and License
Lucky Twice’s license from the Government of Curacao complies with international online gaming regulations, ensuring player fairness through rigorous security measures:
- 128-bit SSL encryption : Protects players’ financial transactions.
- Firewalls and anti-virus software for secure server operation.
Furthermore, Lucky Twice upholds responsible gaming practices by providing resources on how to gamble safely, encouraging setting limits, or seeking help via hotlines.
Customer Support
Access customer support through their website:
- Live Chat : Immediate assistance available between certain hours.
- Email ( support@luckytwice.com ) , which may take longer to respond.
Support staff members are trained to help resolve general inquiries, technical issues with games or software, as well as provide guidance on responsible gaming practices.
User Experience
The interface is user-friendly, with clear navigation through menus and sub-menus for categories:
- Games Menu : List view of available games grouped into the primary category (e.g., slots).
- Submenu : Game details, such as minimum stakes or progressive jackpot information.
- Quick links for frequently visited sections, including your account balance.
The availability of many payment options caters to a global player base with different banking preferences.
Conclusion
In conclusion, Lucky Twice offers an engaging gaming experience with its large game library and reputable software providers like Microgaming and NetEnt, which ensure the games are fun and potentially lucrative.